
A practical guide to phishing incident response
That’s the moment every organisation dreads. The email looked legitimate. The sender appeared familiar. The document request seemed routine. Then someone reports a problem. Perhaps

That’s the moment every organisation dreads. The email looked legitimate. The sender appeared familiar. The document request seemed routine. Then someone reports a problem. Perhaps

Most phishing attacks do not become serious security incidents because someone clicked a link. They become serious incidents because warning

“Our employees should have known better.” Following a phishing incident, one of the most common reactions from business leaders is frustration.

A few weeks ago, I received what appeared to be a routine document-sharing notification. The email appeared to come from

Many people imagine scams as small, isolated crimes carried out by individuals sending suspicious emails from anonymous accounts. In reality,

Scams rarely follow a single script. What appears to be an isolated fraud attempt is usually part of a broader

It begins with a photograph—a sunlit apartment, polished floors, a balcony overlooking the city. The price seems reasonable, perhaps even

It starts innocuously enough: a connection request on LinkedIn, a comment on a post, a congratulatory message. Then a colleague

The question seems silly. The answer is not so obvious. A scam is not simply a lie told for profit.
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